Privacy Policy

This Privacy Policy applies to all personal information collected by SellerMate.AI through our website and applications. It describes how we collect, use, and share your personal information.

• Personal Identification Information: Name, email address, phone number.
• Connected Account Data: When you connect an Amazon Advertising, Seller Central, or Vendor Central account, we access advertising, sales, inventory, and catalog data from those accounts to provide the Service.
• Authentication Data: OAuth tokens and account identifiers used to connect to third-party services on your behalf.
• Content You Provide: Files, notes, and other content you upload (for example, knowledge or memory files used by our AI features).
• Usage Data: Information on how the services are accessed and used.
• Technical Data: IP address, browser type, and version.

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To gather analysis or valuable information so that we can improve our Service.

We may share your personal information with our service providers — including cloud hosting providers and the third-party AI providers described in the next section — who process it on our behalf to deliver the Service, as well as with business partners and as required by law. We do not sell your personal information.

• We use third-party AI service providers to power the AI features of our platform, including our in-app AI assistant and AI access made available through connectors and our API.
• To generate responses, your business data (such as your Amazon advertising, sales, and inventory data) and the prompts you submit may be transmitted to and processed by these providers.
• These providers do not use your data to train their AI models.

We implement security measures to protect your personal information but acknowledge that no method of transmission over the Internet is 100% secure.

We retain personal information for as long as your account is active or as needed to provide our services, and we delete or anonymize it when it is no longer required for these purposes or as required by law.

• You have the right to access, update, or to delete the personal information we hold about you.
• You have the right to object to our processing of your personal data.

Our Service does not address anyone under the age of 18 (“Children”).

We may update our Privacy Policy from time to time and will notify you of any changes.

For any questions about this Privacy Policy, please contact us at: info@sellermate.ai