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Support Center
Setup guides, feature walkthroughs and the fastest ways to reach the SellerMate team. Whether you are connecting your first Amazon account or fine-tuning automations, start here.
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Guides and how-tos
The articles our support team sends most often. Each one opens on the blog.
Connect your Amazon accounts
Link Seller Central, Vendor Central and Amazon Ads to SellerMate, understand the account sync screen, and manage API access.
How to Connect Your Amazon Seller Central Account to SellerMate.ai
Connecting your Amazon Seller Central account with SellerMate.ai allows you to unlock deeper insights, sync vital product and sales data, and supercharge your Amazon ads with AI-powered automation. In this blog, we’ll walk you through the complete step-by-step process to link your Seller Central ...
How to Connect Your Amazon Vendor Central Account with SellerMate.AI
If you're managing your Amazon ads with SellerMate.ai and want to enhance your data visibility and performance insights, connecting your Amazon Vendor Central account is a great next step. In this guide, we'll walk you through the simple process of linking your Vendor Central account with SellerM...
How to Connect Your Amazon Account with SellerMate.ai
This guide will walk you through the steps of creating an account and starting your free trial with SellerMate.ai, a tool for managing your Amazon Ads.Step 1: Sign Up with SellerMate.ai1. On the SellerMate.ai homepage, click on “Get Started” in the top left corner. 1. Follow the on-screen instr...
Guide to the Vocabulary used in Account Sync Screen
If you use Sellermate.ai to manage your Amazon PPC campaigns, you’ve probably come across the Account Sync Screen. This screen provides key details about your account’s connection status with Amazon. To help you understand what each term means, here’s a quick guide to the important vocabulary use...
How to Revoke Amazon Advertising API Access for Third-Party Tools
If you're transitioning between advertising tools or platforms, it's important to remember to revoke the Amazon Advertising API access granted to third-party tools you no longer use. Failing to do so may lead to unnecessary complications. Follow these simple steps to revoke access and maintain co...
Using SellerMate features
Walkthroughs of AI Recommendations, the Reports feature and Dayparting — what each screen shows and how to act on it.
How our AI Recommendations works?
Recommendations are the AI generated insights that can be used to improve your campaigns. These insights are based on user behavior data for your campaigns and ad products. How are Recommendations generated?Our machine learning algorithms have been trained on millions of rows of data. The algorit...
Guide to Reports Feature - Sellermate.AI
With huge data and too many metrics to analyze, optimizing your Amazon ad campaigns can be overwhelming. Reports feature on Sellermate.AI allows you to have a clear view of your Amazon ads account performance. In this guide, we'll show you how to leverage the power of our platform's reporting fea...
Amazon PPC Dayparting: A Complete Guide to Scheduling Your Ads on Amazon
Your Amazon ads are burning budget at 3 AM when no one's buying. Meanwhile, you're missing prime conversion opportunities at 8 PM because your bids are too low.This is exactly why successful Amazon sellers and advertisers use PPC dayparting - a strategy that adjusts your ad spend based on when cu...
Listing and retail media guides
Longer reads on optimizing product listings, the tools that help, and how retail media fees work.
9 Ways to Optimize Amazon Product Listings in 2025
Boost your Amazon listing optimization by using keyword research, strategic pricing, and high-quality images. Maximize sales! Click now!
Top 7 Amazon Listing Optimization Software and Tools
Elevate your Amazon sales with top Amazon optimization tools. Discover AI-driven Helium 10, Sellozo's PPC, and more.
Retail Media Advertising and Slotting Fees for Ecommerce
Discover how retail media advertising reshapes ecommerce with reduced slotting fees, boosting visibility on retailer sites. Click for insigh
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