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Frequently Asked Questions

At Seller Mate, we understand that starting a software business can be challenging. That's why we've compiled a list of frequently asked questions to help you get started. Whether you're curious about our pricing, features, or integrations, we're here to help. Click on the questions below to learn more.

  • How do I get started with SellerMate.AI?
    Click on Get started button on the home page and create an account on SellerMate.AI. Once you have created the account and logged in, you will see demo data for all the charts and graphs. To see your data, click on the connect page and connect your Amazon account with SellerMate.AI. Your account will connect immediately and you can see all the campaigns you have created.
  • When will I see charts and graphs of my account?
    SellerMate.AI receives your Amazon account data after you connect your ad account. We do not receive past data. You will start seeing data in the charts starting next day however, we request you to give a week to derive meaningful insights.
  • Do I have to commit for full year subscription?
    No, the payment will be monthly and subscription can be cancelled at anytime
  • Do I need to commit payment before Free trial?
    No, you do not need to input credit card information for a free trial. You can use the product for 3 months during the trial period and then start monthly payment.
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